1. About the platform
- Legal name: Parveen Kumar (trading as AnythingKart)
- Registered address: Hasan, Tosham, Bhiwani, Haryana 127043, India
- Website: anythingkart.com
- Customer care: support@anythingkart.com
AnythingKart is a marketplace: products are sold either by AnythingKart itself or by independent sellers. Every product page names the seller under “Sold by”; the name links to the seller’s store page, which shows its legal name, address, GSTIN and, where the seller gives one, a contact email. To reach a seller about an order, contact us — we take it up with the seller.
2. Grievance Officer
- Name: Parveen Kumar
- Designation: Proprietor & Grievance Officer
- Email: grievance@anythingkart.com
- Address: Hasan, Tosham, Bhiwani, Haryana 127043, India
3. How to raise a complaint
Email the Grievance Officer, or write to the address above, with your order number, the product and what went wrong (photos help). For order issues you can also write to customer care first.
- We acknowledge every complaint within 48 hours and give you a reference number.
- We resolve it within one month of receiving it, and tell you the outcome in writing.
4. National Consumer Helpline
You can also register a complaint with the Government of India’s National Consumer Helpline, at any time and whether or not you have contacted us first:
- Toll-free: 1915
- Online: consumerhelpline.gov.in
If you are not satisfied with the outcome, you may also approach the consumer commission with jurisdiction.